Great news—shopping with NDIS at InCare Supports is simple. If your plan is self-managed, plan-managed, or NDIA-managed (Christina Stephens range only), you can use your Core Supports (low assistive technology / consumables) budget to purchase our products. We also accept Support at Home (aged care) funds.
Shopping with NDIS funds
NDIS Plan Managed
Shop and add your items to cart. At checkout, select either:
- “Pay directly from my NDIS Plan (Instacare Participants Only)”
OR - “Payment made from another Plan Manager”
After ordering, please email shop@incaresupports.com.au with:
- Your date of birth
- NDIS participant number
- Your plan manager’s name, phone, and email
We will invoice your plan manager directly.
Your order will be shipped as soon as payment is received.
NDIS Self Managed
Shop and add your items to cart.
At checkout, complete your purchase using any available instant payment method.Once payment is cleared, your order will be dispatched.
You will receive an invoice via email for NDIS reimbursement.
NDIA (Agency) Managed
Shop Christina Stephens and add items to cart. NDIA funding is currently only available to be spent with Christina Stephens products.
At checkout, select “Payment made from another Plan Manager.”
After placing your order, please email shop@incaresupports.com.au with your
NDIA details:
- Date of birth
- Participant number
- Request for NDIA payment
Be sure Christina Stephens is endorsed with NDIA as your product provider once your order is complete. (Failure to endorse may delay NDIA payment and shipping.) Your order will ship as soon as payment is received.
Shopping with Support at Home (Aged Care) funds
Support at Home Funds
Shop and add your items to cart.
At checkout, select:
- Support at Home (Aged Care Funding)
After ordering, please email shop@incaresupports.com.au with:
- Your date of birth
- Your package number
- Your provider's name, phone, and email
We will invoice your Support at Home provider directly.
Your order will be shipped as soon as payment is received.
Contact Us
We understand that shopping with external funds can sometimes be confusing. If you’re unsure how to shop using your NDIS or Support at Home (Aged Care) funds, please reach out—our team is here to make your experience convenient and stress-free.